Business Communications(G391)
| Course Code | Course Name | Semester | Theory | Practice | Lab | Credit | ECTS |
|---|---|---|---|---|---|---|---|
| G391 | Business Communications | 7 | 3 | 0 | 0 | 3 | 5 |
| Prerequisites | |
| Admission Requirements |
| Language of Instruction | English |
| Course Type | Elective |
| Course Level | Bachelor Degree |
| Course Instructor(s) | Özlem LECOMPTE GEORGES ozigeorges@gmail.com (Email) |
| Assistant | |
| Objective |
This course aims to improve students’ communication skills at the workplace. |
| Content |
Week 1. Introduction to Communication Week 2. communication theories, Intro to effective , business communication, HBR article presentations Week 3. Cross-cultural business communication, HBR article presentations Week 4. : Cross-cultural business communication contd, HBR article presentations Week 5. : Presentation skills, HBR article presentations, HBR article presentations Week 6.Effective teams, HBR article presentations Week 7. Effective meetings, meeting simulation, agenda and minutes writing Week 8. Cross-cultural group project presentation Week 9.Cross-cultural group project presentation ctd Week 10. Midterm Week 11.Effective communications through visuals,bar,chart and graph reading and writing Week 12: week 13 Week 14.Revision of the semester and course wrap-up |
| Course Learning Outcomes |
Students will : 1.Gain awareness of communication barriers and issues at the workplace 2.Get a good command of inter-office and intra-office writing in English. 3.Prepare for recruitment process and job applications 4. Gain a strong understanding of the importance of strong crosscultural communication skills in today’s multinational business world. 5.Conduct effective meetings,keep time management in meetings and apply visual communication. |
| Teaching and Learning Methods |
Presentation Case studiıes Simulation/Role Play |
| References |
Bovee,John V. Thill, Courtland L, Business Communication Today, Pearson Education, 2010, G Harvard Business Review Case Studies Harvard Business Review Articles |
Theory Topics
| Week | Weekly Contents |
|---|---|
| 1 | Introduction to Communication |
| 2 | Recruitment process, writing effective resumes |
| 3 | Effective Cover Letters, “You” attitude in writing |
| 4 | Interview techniques, and role play |
| 5 | Interview role play |
| 6 | Intra- office Communication |
| 7 | Three step writing process: Planning,E-mail writing,intraoffice and interoffice writing |
| 8 | Three step writing process:Composing, business letters |
| 9 | Three step writing process:Completing, negative messages, persuasive messages |
| 10 | Communicating in a World of Diversity,Cross-Cultural Communication |
| 11 | Midterm.Basics of Visual Communicatio |
| 12 | Reports and proposals |
| 13 | Effective teams, meetings, agenda, meeting minutes, inclass exercis |
| 14 | Course revision |
Practice Topics
| Week | Weekly Contents |
|---|---|
| 1 | Introduction to Communication |
| 2 | Recruitment process, writing effective resumes |
| 3 | Effective Cover Letters, “You” attitude in writing |
| 4 | Interview techniques, and role play |
| 5 | Interview role play |
| 6 | Intra- office Communication |
| 7 | Three step writing process: Planning,E-mail writing,intraoffice and interoffice writing |
| 8 | Three step writing process:Composing, business letters |
| 9 | Three step writing process:Completing, negative messages, persuasive messages |
| 10 | Communicating in a World of Diversity,Cross-Cultural Communication |
| 11 | Midterm.Basics of Visual Communicatio |
| 12 | Reports and proposals |
| 13 | Effective teams, meetings, agenda, meeting minutes, inclass exercise |
| 14 | Course Revision |
Contribution to Overall Grade
| Number | Contribution | |
|---|---|---|
| Contribution of in-term studies to overall grade | 5 | 60 |
| Contribution of final exam to overall grade | 1 | 40 |
| Toplam | 6 | 100 |
In-Term Studies
| Number | Contribution | |
|---|---|---|
| Assignments | 0 | 0 |
| Presentation | 1 | 5 |
| Midterm Examinations (including preparation) | 1 | 30 |
| Project | 1 | 15 |
| Laboratory | 0 | 0 |
| Other Applications | 2 | 10 |
| Quiz | 0 | 0 |
| Term Paper/ Project | 0 | 0 |
| Portfolio Study | 0 | 0 |
| Reports | 0 | 0 |
| Learning Diary | 0 | 0 |
| Thesis/ Project | 0 | 0 |
| Seminar | 0 | 0 |
| Other | 0 | 0 |
| Toplam | 5 | 60 |
| No | Program Learning Outcomes | Contribution | ||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | ||
| 1 | The acquisition of high-level knowledge of the functions of production management and marketing, management, accounting and finance; the skill of using this knowledge. | X | ||||
| 2 | The acquisition of basic conceptual knowledge about scientific fields related to professional life, such as law, economics, sociology, psychology, social psychology and quantitative methods. | |||||
| 3 | The ability to work effectively in a team; the ability to pass on knowledge to other members of the team. | |||||
| 4 | The competence to use his/her knowledge on the field, to analyze and interpret the data obtained, to identify the problems encountered, to provide appropriate solutions and scientifically defend these solution suggestions when necessary. | X | ||||
| 5 | The competence to determine the aims and objectives of the company or institution in which he/she is employed by taking into account the needs, the competitive dynamics of the market and by calculating the risks incurred; the ability to engage in entrepreneurship and establish and manage a business. | X | ||||
| 6 | Awareness of constantly updating his/her professional knowledge and skills; the ability to adapt to change and innovation; the competence to evaluate critically the information he/she has acquired. | X | ||||
| 7 | Basic knowledge of information and communication technologies required for professional life; the ability to use core office programs at an advanced level; expertise in data processing and report writing in the IT environment. | X | ||||
| 8 | Ability to follow current information in his/her field in both English and French and to communicate in writing and verbally with stakeholders in both languages. | X | ||||
| 9 | The ability to conduct researches and studies taking into account the market, dynamics of competition, organizational and global factors and scientific methods; contribute to projects, take responsibility in projects, display competence to make innovative and effective decisions. | X | ||||
| 10 | Ability to develop strategies, find creative solutions to management problems by building relations with other areas of the social sciences and take the responsibility of these decisions. | X | ||||
| 11 | Consciousness of taking into account ethical values, when making decisions and being involved in business life. | X | ||||
| 12 | Awareness of the impact of practices related to his/her field on the global and social dimensions (universality of social rights, social justice, cultural values, environmental problems, sustainability, etc.) and their legal consequences. | X | ||||
| Activities | Number | Period | Total Workload |
|---|---|---|---|
| Class Hours | 14 | 3 | 42 |
| Working Hours out of Class | 8 | 2 | 16 |
| Presentation | 2 | 7 | 14 |
| Midterm Examinations (including preparation) | 1 | 10 | 10 |
| Project | 3 | 8 | 24 |
| Final Examinations (including preparation) | 1 | 17 | 17 |
| Total Workload | 123 | ||
| Total Workload / 25 | 4,92 | ||
| Credits ECTS | 5 | ||