Doctoral Program in Business Administration

Strategic Management in Retailing(GE 745)

Course Code Course Name Semester Theory Practice Lab Credit ECTS
GE 745 Strategic Management in Retailing 1 3 0 0 3 7
Prerequisites
Admission Requirements
Language of Instruction Turkish
Course Type Elective
Course Level Doctoral Degree
Course Instructor(s) Ulun AKTURAN uakturan@gsu.edu.tr (Email)
Assistant
Objective This course aims to teach the basic concepts, principles and practices of retail management and new trends and developments in retailing. The aims of the course are:
- Learning the basic concepts of retailing,
- Understanding the dynamics of retail strategies,
- Learning the types of retailers,
- Understanding retailing activities and policies,
- Understanding of new trends and developments in retailing.
Content Week 1: Definition, Scope and Functions of Retailing

Week 2: Store Based Retailing

Week 3: Storeless Retailing

Week 4: Consumer Behavior in Retailing

Week 5: Market Strategies in Retailing

Week 6: Location

Week 7: Midterm exam

Week 8: Retail Location Selection

Week 9: Organizational Structure and Human Resources Management in Retailing; Information Systems and Supply Chain Management

Week 10: Customer Relationship Management; Product management

Week 11: Pricing

Week 12: Retail Communication Mix

Week 13: Store Management

Week 14: Customer Service
Course Learning Outcomes 1. Must be able to understand the theoretical foundations and mechanisms of retail management.

2. Must be able to interpret developments regarding retail management.

3. Must be able to evaluate practices related to retail management mix.

4. Must be able to define the principles and practices of retail management.

5. Must be able to interpret retail management practices within the framework of academic foundations.
Teaching and Learning Methods
References Levy, Micheal ve Weitz, Barton A., Retailing Management, McGraw Hill Inc., NewYork.

Journal of Retailing
Print the course contents
Theory Topics
Week Weekly Contents
1 The Definition, Scope and Functions of Retail
2 Store Based Retailing
3 Storeless Retailing
4 Consumer Behavior in Retailing
5 Market Strategies in Retailing
6 Location
7 Midterm Exam
8 Retail Location Selection
9 Organizational Structure and Human Resources Management in Retailing; Information Systems and Supply Chain Management
10 Customer Relationship Management; Product Management
11 Pricing
12 Retail Communication Mix
13 Store Management
14 Customer Service
Practice Topics
Week Weekly Contents
Contribution to Overall Grade
  Number Contribution
Contribution of in-term studies to overall grade 2 60
Contribution of final exam to overall grade 1 40
Toplam 3 100
In-Term Studies
  Number Contribution
Assignments 1 30
Presentation 0 0
Midterm Examinations (including preparation) 1 30
Project 0 0
Laboratory 0 0
Other Applications 0 0
Quiz 0 0
Term Paper/ Project 0 0
Portfolio Study 0 0
Reports 0 0
Learning Diary 0 0
Thesis/ Project 0 0
Seminar 0 0
Other 0 0
Toplam 2 60
No Program Learning Outcomes Contribution
1 2 3 4 5
1 Upon successful completion of the course the student should be able to understand the fundamentals and the development of scientific thought. X
2 Upon successful completion of the course the student should be able to analyze and interpret existing theoretical approaches, and to achieve a new synthesis. X
3 Upon successful completion of the course the student should be able to develop expertise in the field through information and experience from different sectors, such as production, marketing, management, accounting and finance. X
4 Upon successful completion of the course the student should be able to have a critical mind and to preserve intellectual independence. X
5 Upon successful completion of the course the student should be able to combine both advanced level and up to date theoretical and practical knowledge in his/her work. X
6 Upon successful completion of the course the student should be able to produce original scientific research. X
7 Upon successful completion of the course the student should be able to use qualitative and quantitative research methods expertly.
8 Upon successful completion of the course the student should be able to innovate scientific methods by developing new ones or by applying known scientific methods to new areas. X
9 Upon successful completion of the course the student should be able to publish and present own work at reputable international conferences and in indexed journals. X
10 Upon successful completion of the course the student should be able to collaborate for research and education purposes with experts from different nationalities and disciplines. X
11 Upon successful completion of the course the student should be able to demonstrate sensitivity to the problems between society and the business community, and be proactive in the understanding, investigating and solving of these issues. X
12 Upon successful completion of the course the student should be able to regard the scientific ethics with uppermost importance while pursuing their future work. X
Activities Number Period Total Workload
Class Hours 14 3 42
Working Hours out of Class 13 6 78
Presentation 1 14 14
Midterm Examinations (including preparation) 20 1 20
Final Examinations (including preparation) 1 21 21
Total Workload 175
Total Workload / 25 7.00
Credits ECTS 7
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