Non-Thesis Master Program in Business Administration

Production Management(Mİ502)

Course Code Course Name Semester Theory Practice Lab Credit ECTS
Mİ502 Production Management 2 3 0 0 3 6
Prerequisites
Admission Requirements
Language of Instruction Turkish
Course Type Compulsory
Course Level Masters Degree
Course Instructor(s) Sadettin Emre ALPTEKİN ealptekin@gsu.edu.tr (Email)
Assistant
Objective Operations management is intended for students to understand the problems of operations in the company and its relationship with other functional areas and business strategies. As a compulsory course in the curriculum, the course will help students learn how to analyze performance measures to identify and develop strategies to improve efficiency and effectiveness. Understanding these core principles and the corresponding analyses will enable students to optimize operational resources to meet the firm's strategic objectives. The objectives of this course are determined as follows:
- to understand how to create value and competitive advantage along the supply chain in a rapidly changing global environment.
- to introduce increasingly important OM topics of sustainability, corporate social responsibility, global trade policies, securing the supply chain, and risk and resilience.
- to develop an understanding of the concepts, tools, and practices relating to an organization's operations.
- to understand the various production and operations design decisions and how they relate to the overall strategies of organizations.
- to understand the relationship of the various planning practices of capacity planning, aggregate planning, and forecasting.
- to understand the roles of inventories and the essentials of managing inventories based on forecasting.
Content Introduction
- What is Operations and Supply Chain Management
- Distinguishing Operations versus Supply Chain Processes
- Categorizing Operations and Supply Chain Processes
- Differences Between Services and Goods

Strategy
- A Sustainable Operations and Supply Chain Strategy
- What is Operations and Supply Chain Strategy?
- Assessing the Risk Associated with Operations and Supply Chain Strategies

Strategic Capacity Management
- Capacity Management in Operations and Supply Chain Management
- Capacity Analysis
- Using Decision Trees to Evaluate Capacity Alternatives

Lean Supply Chains
- Lean Production
- The Toyota Production System
- Lean Supply Chain Processes
- Lean Services

Logistics, Distribution and Transportation
- Logistics
- Decisions Related to Logistics
- Locating Logistics Facilities

Global Sourcing and Procurement
- Strategic Sourcing
- Outsourcing
- Total Cost of Ownership

Enterprise Resource Planning Systems
- What is ERP?
- How ERP Connects the Functional Units
- How Supply Chain Planning and Control Fits within ERP

Forecasting
- Forecasting in Operations and Supply Chain Management
- Quantitative Forecasting Models
- Qualitative Techniques in Forecasting
- Web-Based Forecasting: Collaborative Planning, Forecasting, and Replenishment

Sales and Operations Planning
- Overview of Sales and Operations Planning
- Aggregate Planning Techniques

Inventory Management
- Definition of Inventory
- Inventory Costs
- Fixed-Order Quantity Models
- Fixed-Time Period Models
- Inventory Planning and Accuracy

Materials Requirements Planning
- Where MRP Can Be Used
- Master Production Schedule
- Materials Requirements Planning Systems
- Lot Sizing in MRP Systems

Process Design and Analysis
- Process Analysis
- Process Flowcharting
- Types of Processes
- Measuring Process Performance

Manufacturing Processes
- What are Manufacturing Processes
- Break-Even Analysis
- Manufacturing Process Flow Design

Service Processes
- The Nature of Services
- Designing Service Organizations
- Service Blueprinting and Fail-Safing

Design of Products and Services
- Product Design
- Designing for the Customer
- Designing Service Products

Six Sigma Quality
- Total Quality Management
- Six Sigma Quality
- ISO 9000 and ISO 14000
Course Learning Outcomes Upon successful completion of this course, the student could:
1. Identify the elements of operations and supply chain management
2. Explain how operations and supply chain strategies are implemented
3. Know the issues associated with product design and the typical processes used by companies
4. Analyze manufacturing, service, and logistics processes to ensure the competitiveness of a firm
5. Explain how ERP integrates business units through information sharing
6. Apply qualitative and quantitative techniques to forecast demand
7. Understand what sales and operations planning is and how it coordinates manufacturing, logistics, service and marketing plans
8. Analyze how different inventory control systems work
9. Understand how the MRP system is structured
Teaching and Learning Methods Lecture, discussion, case study.
References Jacobs, F.R., Chase, R.B., Operations and Supply Chain Management, McGraw Hill, 16th Global Edition, 2021.

Harvard Business School Case Studies for SCM and Logistics
Print the course contents
Theory Topics
Week Weekly Contents
1 Introduction to Operations Management
2 Strategy
3 Strategic Capacity Management
4 Lean Supply Chains
5 Logistics, Distribution and Transportation
6 Global Sourcing and Procurement
7 Enterprise Resource Planning Systems
8 Forecasting
9 Sales and Operations Planning
10 Inventory Management
11 Material Requirements Planning
12 Process Design and Analysis
13 Manufacturing and Service Processes
14 Design of Products and Services and Six Sigma Quality
Practice Topics
Week Weekly Contents
1 Subject related case study analysis (Apple, Microsoft, Amazon)
2 Subject related case study analysis (Walmart, Aldi, Hema)
3 Subject related case study analysis (New Balance, Genentech, Jetblue)
4 Subject related case study analysis (Toyota, Dabbawala)
5 Subject related case study analysis (Roche, Lego, Coca-Cola)
6 Subject related case study analysis (Xbox, Ford, Renault, Foxconn)
7 Subject related case study analysis ( SAP, Zara, Intel)
8 Subject related case study analysis (Pioneer Hi-Bred, Viacom, World Co)
9 Subject related case study analysis (McDonald's, Mattel, Nokia, Xiaomi)
10 Subject related case study analysis (Metro Group, Laura Ashley, Blanchard Co)
11 Subject related case study analysis (Bossard, Siemens, 5g Infracstructure)
12 Subject related case study analysis (Cisco, Tesla)
13 Subject related case study analysis (Space X, Ferrero Group, Google Car)
14 Subject related case study analysis (Moderna, Merck, Aerobotics)
Contribution to Overall Grade
  Number Contribution
Contribution of in-term studies to overall grade 1 50
Contribution of final exam to overall grade 1 50
Toplam 2 100
In-Term Studies
  Number Contribution
Assignments 0 0
Presentation 0 0
Midterm Examinations (including preparation) 1 100
Project 0 0
Laboratory 0 0
Other Applications 0 0
Quiz 0 0
Term Paper/ Project 0 0
Portfolio Study 0 0
Reports 0 0
Learning Diary 0 0
Thesis/ Project 0 0
Seminar 0 0
Other 0 0
Toplam 1 100
No Program Learning Outcomes Contribution
1 2 3 4 5
Activities Number Period Total Workload
Class Hours 14 3 42
Working Hours out of Class 14 4 56
Midterm Examinations (including preparation) 1 15 15
Final Examinations (including preparation) 1 30 30
Quiz 0 1 0
Total Workload 143
Total Workload / 25 5.72
Credits ECTS 6
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