Non-Thesıs Master Program ın Marketıng and Logıstıcs Management

Strategic Retail Management(ML522)

Course Code Course Name Semester Theory Practice Lab Credit ECTS
ML522 Strategic Retail Management 1 3 0 0 3 6
Prerequisites
Admission Requirements
Language of Instruction Turkish
Course Type Compulsory
Course Level Masters Degree
Course Instructor(s) Ulun AKTURAN uakturan@gsu.edu.tr (Email)
Assistant
Objective This course aims to teach the fundamental concepts, principles and strategies of retailing management.
Content Week 1. Basic concept in retailing

Week 2. Types of retailers

Week 3. Types of retailers

Week 4. Retail consumption management

Week 5. Retail market strategies

Week 6. Location strategies

Week 7. Site selection strategies

Week 8.Mid-term Exam

Week 9. Information systems and supply chain management organization structure and human resource management

Week 10. Customer relationship management. Merchandise management

Week 11. Pricing strategies

Week 12. Retailing communication mix policies

Week 13. Store management principles

Week 14. Store design principles. Customer services
Course Learning Outcomes 1. Students will be able to define basic concept related to retail management and synthesize them with academic knowledge.
2. Students will be able to follow new trends in retailing and develop competition strategies in that way.
3. Students will be able to make analyzes and develop strategies about product, price, distribution and promotion in retailing.
4. Students will be able to make location, commerce zone and areas analyze and interpret geographic information systems.
5. Students will be able to make analyzes about customer relationship management and create service strategies.
Teaching and Learning Methods
References ? Levy, Micheal ve Weitz, Barton A. (2004), Retailing Management, McGraw Hill Inc. New York. (Ders Kitabı)
? Karfft, Manfred, Manrala, Murali K. (editors), (2006), Retailing in the 21st Century: Current and Future Trends, Springer, New York.
• Varley R. ve Rafiq M., (2004) Principles of Retail Management, Palgrave Macmillan, UK
? Tek, Ö.B. ve Orel, D.F. (2006), Perakende Pazarlama Yönetimi, 2. Baskı, Birleşik Matbaacılık, İzmir
Print the course contents
Theory Topics
Week Weekly Contents
1 Basic concept in retailing
2 Types of retailers
3 Types of retailers
4 . Retail consumption management
5 Retail market strategies
6 Location strategies
7 Site selection strategies
8 Mid-term Exam
9 . Information systems and supply chain management organization structure and human resource management
10 Customer relationship management. Merchandise management
11 . Pricing strategies
12 Retailing communication mix policies
13 Store management principles
14 Store design principles. Customer services
Practice Topics
Week Weekly Contents
Contribution to Overall Grade
  Number Contribution
Contribution of in-term studies to overall grade 2 50
Contribution of final exam to overall grade 1 50
Toplam 3 100
In-Term Studies
  Number Contribution
Assignments 1 20
Presentation 0 0
Midterm Examinations (including preparation) 1 30
Project 0 0
Laboratory 0 0
Other Applications 0 0
Quiz 0 0
Term Paper/ Project 0 0
Portfolio Study 0 0
Reports 0 0
Learning Diary 0 0
Thesis/ Project 0 0
Seminar 0 0
Other 0 0
Toplam 2 50
No Program Learning Outcomes Contribution
1 2 3 4 5
Activities Number Period Total Workload
Class Hours 14 3 42
Working Hours out of Class 13 5 65
Assignments 1 14 14
Presentation 1 14 14
Midterm Examinations (including preparation) 1 21 21
Total Workload 156
Total Workload / 25 6,24
Credits ECTS 6
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