Department of Business Administration

Business Communications(G391)

Course Code Course Name Semester Theory Practice Lab Credit ECTS
G391 Business Communications 5 3 0 0 3 5
Prerequisites
Admission Requirements
Language of Instruction English
Course Type Elective
Course Level Bachelor Degree
Course Instructor(s) Özlem LECOMPTE GEORGES ozigeorges@gmail.com (Email)
Assistant
Objective This course aims to improve students’ communication
skills at the workplace.
Content Week 1. Introduction to Communication
Week 2. communication theories, Intro to effective , business communication, HBR article presentations
Week 3. Cross-cultural business communication, HBR article presentations
Week 4. : Cross-cultural business communication contd, HBR article presentations
Week 5. : Presentation skills, HBR article presentations, HBR article presentations
Week 6.Effective teams, HBR article presentations
Week 7. Effective meetings, meeting simulation, agenda and minutes writing
Week 8. Cross-cultural group project presentation
Week 9.Cross-cultural group project presentation ctd
Week 10. Midterm
Week 11.Effective communications through visuals,bar,chart and graph reading and writing
Week 12:
week 13
Week 14.Revision of the semester and course wrap-up
Course Learning Outcomes Students will :
1.Gain awareness of communication barriers and issues at the
workplace
2.Get a good command of inter-office and intra-office writing in
English.
3.Prepare for recruitment process and job applications
4. Gain a strong understanding of the importance of strong crosscultural communication skills in today’s multinational business
world.
5.Conduct effective meetings,keep time management in meetings
and apply visual communication.
Teaching and Learning Methods Presentation
Case studiıes
Simulation/Role Play
References Bovee,John V. Thill, Courtland L, Business Communication Today,
Pearson Education, 2010, G
Harvard Business Review Case Studies
Harvard Business Review Articles
Print the course contents
Theory Topics
Week Weekly Contents
1 Introduction to Communication
2 Recruitment process, writing effective resumes
3 Effective Cover Letters, “You” attitude in writing
4 Interview techniques, and role play
5 Interview role play
6 Intra- office Communication
7 Three step writing process: Planning,E-mail writing,intraoffice and interoffice writing
8 Three step writing process:Composing, business letters
9 Three step writing process:Completing, negative messages, persuasive messages
10 Communicating in a World of Diversity,Cross-Cultural Communication
11 Midterm.Basics of Visual Communicatio
12 Reports and proposals
13 Effective teams, meetings, agenda, meeting minutes, inclass exercis
14 Course revision
Practice Topics
Week Weekly Contents
1 Introduction to Communication
2 Recruitment process, writing effective resumes
3 Effective Cover Letters, “You” attitude in writing
4 Interview techniques, and role play
5 Interview role play
6 Intra- office Communication
7 Three step writing process: Planning,E-mail writing,intraoffice and interoffice writing
8 Three step writing process:Composing, business letters
9 Three step writing process:Completing, negative messages, persuasive messages
10 Communicating in a World of Diversity,Cross-Cultural Communication
11 Midterm.Basics of Visual Communicatio
12 Reports and proposals
13 Effective teams, meetings, agenda, meeting minutes, inclass exercise
14 Course Revision
Contribution to Overall Grade
  Number Contribution
Contribution of in-term studies to overall grade 5 60
Contribution of final exam to overall grade 1 40
Toplam 6 100
In-Term Studies
  Number Contribution
Assignments 0 0
Presentation 1 5
Midterm Examinations (including preparation) 1 30
Project 1 15
Laboratory 0 0
Other Applications 2 10
Quiz 0 0
Term Paper/ Project 0 0
Portfolio Study 0 0
Reports 0 0
Learning Diary 0 0
Thesis/ Project 0 0
Seminar 0 0
Other 0 0
Toplam 5 60
No Program Learning Outcomes Contribution
1 2 3 4 5
1 The acquisition of high-level knowledge of the functions of production management and marketing, management, accounting and finance; the skill of using this knowledge. X
1 The acquisition of high-level knowledge of the functions of production management and marketing, management, accounting and finance; the skill of using this knowledge. X
1 The acquisition of high-level knowledge of the functions of production management and marketing, management, accounting and finance; the skill of using this knowledge. X
2 The acquisition of basic conceptual knowledge about scientific fields related to professional life, such as law, economics, sociology, psychology, social psychology and quantitative methods.
2 The acquisition of basic conceptual knowledge about scientific fields related to professional life, such as law, economics, sociology, psychology, social psychology and quantitative methods.
2 The acquisition of basic conceptual knowledge about scientific fields related to professional life, such as law, economics, sociology, psychology, social psychology and quantitative methods.
3 The ability to work effectively in a team; the ability to pass on knowledge to other members of the team.
3 The ability to work effectively in a team; the ability to pass on knowledge to other members of the team.
3 The ability to work effectively in a team; the ability to pass on knowledge to other members of the team.
4 The competence to use his/her knowledge on the field, to analyze and interpret the data obtained, to identify the problems encountered, to provide appropriate solutions and scientifically defend these solution suggestions when necessary. X
4 The competence to use his/her knowledge on the field, to analyze and interpret the data obtained, to identify the problems encountered, to provide appropriate solutions and scientifically defend these solution suggestions when necessary. X
4 The competence to use his/her knowledge on the field, to analyze and interpret the data obtained, to identify the problems encountered, to provide appropriate solutions and scientifically defend these solution suggestions when necessary. X
5 The competence to determine the aims and objectives of the company or institution in which he/she is employed by taking into account the needs, the competitive dynamics of the market and by calculating the risks incurred; the ability to engage in entrepreneurship and establish and manage a business. X
5 The competence to determine the aims and objectives of the company or institution in which he/she is employed by taking into account the needs, the competitive dynamics of the market and by calculating the risks incurred; the ability to engage in entrepreneurship and establish and manage a business. X
5 The competence to determine the aims and objectives of the company or institution in which he/she is employed by taking into account the needs, the competitive dynamics of the market and by calculating the risks incurred; the ability to engage in entrepreneurship and establish and manage a business. X
6 Awareness of constantly updating his/her professional knowledge and skills; the ability to adapt to change and innovation; the competence to evaluate critically the information he/she has acquired. X
6 Awareness of constantly updating his/her professional knowledge and skills; the ability to adapt to change and innovation; the competence to evaluate critically the information he/she has acquired. X
6 Awareness of constantly updating his/her professional knowledge and skills; the ability to adapt to change and innovation; the competence to evaluate critically the information he/she has acquired. X
7 Basic knowledge of information and communication technologies required for professional life; the ability to use core office programs at an advanced level; expertise in data processing and report writing in the IT environment. X
7 Basic knowledge of information and communication technologies required for professional life; the ability to use core office programs at an advanced level; expertise in data processing and report writing in the IT environment. X
7 Basic knowledge of information and communication technologies required for professional life; the ability to use core office programs at an advanced level; expertise in data processing and report writing in the IT environment. X
8 Ability to follow current information in his/her field in both English and French and to communicate in writing and verbally with stakeholders in both languages. X
8 Ability to follow current information in his/her field in both English and French and to communicate in writing and verbally with stakeholders in both languages. X
8 Ability to follow current information in his/her field in both English and French and to communicate in writing and verbally with stakeholders in both languages. X
9 The ability to conduct researches and studies taking into account the market, dynamics of competition, organizational and global factors and scientific methods; contribute to projects, take responsibility in projects, display competence to make innovative and effective decisions. X
9 The ability to conduct researches and studies taking into account the market, dynamics of competition, organizational and global factors and scientific methods; contribute to projects, take responsibility in projects, display competence to make innovative and effective decisions. X
9 The ability to conduct researches and studies taking into account the market, dynamics of competition, organizational and global factors and scientific methods; contribute to projects, take responsibility in projects, display competence to make innovative and effective decisions. X
10 Ability to develop strategies, find creative solutions to management problems by building relations with other areas of the social sciences and take the responsibility of these decisions. X
10 Ability to develop strategies, find creative solutions to management problems by building relations with other areas of the social sciences and take the responsibility of these decisions. X
10 Ability to develop strategies, find creative solutions to management problems by building relations with other areas of the social sciences and take the responsibility of these decisions. X
11 Consciousness of taking into account ethical values, when making decisions and being involved in business life. X
11 Consciousness of taking into account ethical values, when making decisions and being involved in business life. X
11 Consciousness of taking into account ethical values, when making decisions and being involved in business life. X
12 Awareness of the impact of practices related to his/her field on the global and social dimensions (universality of social rights, social justice, cultural values, environmental problems, sustainability, etc.) and their legal consequences. X
12 Awareness of the impact of practices related to his/her field on the global and social dimensions (universality of social rights, social justice, cultural values, environmental problems, sustainability, etc.) and their legal consequences. X
12 Awareness of the impact of practices related to his/her field on the global and social dimensions (universality of social rights, social justice, cultural values, environmental problems, sustainability, etc.) and their legal consequences. X
Activities Number Period Total Workload
Class Hours 14 3 42
Working Hours out of Class 8 2 16
Assignments 0 0 0
Presentation 2 7 14
Midterm Examinations (including preparation) 1 10 10
Project 3 8 24
Laboratory 0 0 0
Other Applications 0 0 0
Final Examinations (including preparation) 1 17 17
Quiz 0 0 0
Term Paper/ Project 0 0 0
Portfolio Study 0 0 0
Reports 0 0 0
Learning Diary 0 0 0
Thesis/ Project 0 0 0
Seminar 0 0 0
Other 0 0 0
Total Workload 123
Total Workload / 25 4,92
Credits ECTS 5
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