Communication

Crisis and Risk Communication Management(RPP304-G-2)

Course Code Course Name Semester Theory Practice Lab Credit ECTS
RPP304-G-2 Crisis and Risk Communication Management 6 2 0 0 2 3
Prerequisites
Admission Requirements
Language of Instruction English
Course Type
Course Level Bachelor Degree
Course Instructor(s) İnci ÇINARLI icinarli@gsu.edu.tr (Email)
Assistant
Objective The aim of this course is to transmit key information on crisis and risk management and provide an opportunity to practice and also to convey a critical and systematic / analytical perspective.
Content Crisis, risk and issues management / Theoretical framework and concepts
Crisis and risk communication management
Crisis communication strategies
Case studies
Theory of Risk Society
Course Learning Outcomes At the of this course the student will be able to;

-Acknowledge the theories and concepts of the crisis and risk.
-Managing a crisis and assess its effects.
-Launch a proactive crisis plan.
-Make an ethical debate on the field.
Teaching and Learning Methods Lectures
Discussions
Case studies' analysis
References Lecture notes.

ALLAN Stuart, Media, Risk and Science, UK: Open University Press, 2002.

BECK Ulrich, “Living in the World Risk Society”, Hubhouse Memorial Public Lecture at LSE, 15 February 2006.

BECK Ulrich, Risk Society: Towards a New Modernity, Çev. Mark Ritter, London: Sage Publications, 1992.

BECK, Ulrich. World Risk Society, Cambridge: Polity Press, 1998.

CATTLE Simon, “Ulrich Beck, ‘Risk Society’ and the Media”, European Journal of Communication, 13 (1): 5-32.

COOMBS, Timothy W. ve HOLLADAY Sherry J. (ed.). The Handbook of Crisis Communication, Massachusetts, MA: Blackwell.

DELAHAYE PAINE Katie. “How to Measure Your Results in Crisis”, (2003), http://www.instituteforpr.com/pdf/HowtoMeasureYourResultsinaCrisis, KatieDelahayePaine2002.pdfIPR, 11.06.2006.

GIDDENS Anthony, “Risk”, BBC/Reith Lectures, Hong Kong, 1999.

FUREDI Frank, How Fear Works: Culture of Fear in the Twenty-First Century, London: Bloomsbury, 2018.

FUREDI Frank, Culture of Fear Revisited, 4th ed., London: Continuum, 2006.
Print the course contents
Theory Topics
Week Weekly Contents
1 Definition crisis concept / Crisis communication, crisis management
2 Crisis typologies and stages of the crisis / Proactive and reactive communication of the crisis
3 Crisis and corporate reputation
4 Crisis management plan / Crisis communication theories
5 Issues management-risk management- crisis management
6 Crisis response strategies / Case study analysis (Soma mine disaster, Facedbook-Cambridge Analytica crisis, BP Mexican Gulf oil spill, Malaysian Airlines MH370, Volkswagen emission crisis, Boeing 747 Max) etc.
7 Mid-term exam (crisis management case study)
8 Crisis communication in a digital world / Social media and crisis management.
9 Media relations in crisis communication. The role of the media in global crises (e.g. terror, epidemics etc.).
10 Evaluating crisis management/ Measuring crisis communication performance
11 Definition of the risk concept / Risk communication
12 Technology and risk perception.
13 Culture of fear / Risk Society I
14 Culture of fear / Risk Society II
Practice Topics
Week Weekly Contents
Contribution to Overall Grade
  Number Contribution
Contribution of in-term studies to overall grade 1 40
Contribution of final exam to overall grade 1 60
Toplam 2 100
In-Term Studies
  Number Contribution
Assignments 1 20
Assignments 0 0
Presentation 0 0
Midterm Examinations (including preparation) 1 40
Project 0 0
Laboratory 0 0
Other Applications 0 0
Quiz 0 0
Term Paper/ Project 0 0
Portfolio Study 0 0
Reports 0 0
Learning Diary 0 0
Thesis/ Project 0 0
Seminar 0 0
Other 0 0
Toplam 2 60
No Program Learning Outcomes Contribution
1 2 3 4 5
1 Will have effective written and oral communication skills in Turkish
2 Will have a thorough knowledge of at least two foreign languages X
3 Will be informed about art and culture, human rights, social, professional and ethical values, law and legislation, quality standards, and will be aware of their responsibility on these subjects X
4 Will have sufficient knowledge about social sciences, professions and sectors in communication and media, innovative and entrepreneurial practices X
5 Will have the ability to use, in an effective and creative way, the techniques and tools and information technologies necessary for interactive and conventional media, in the context of health and safety in the workplace X
6 Will have the ability to develop documentary and fictional content related to their field for interactive and conventional media; also the ability to produce and manage this content in group X
7 Will have the theoretical knowledge and ability to carry out and share scientific work on communication environments and processes of interactive and conventional media and on the individual and social outcomes of the latter X
8 Will have the knowledge of analysis and modelling techniques to analyse interactive and conventional media and the communication environments and processes X
9 Will have the ability to question and critically analyse developments and problems concerning interactive and conventional media and the communication environments and processes, will be aware of the public interest, social responsibility and the environment, will be sensitive to contemporary world’s and Turkey's current problems; will develop a libertarian, democratic, constructive and problem-solving approach X
10 They are familiar with the historical development processes of electronic, digital media and film; and the current developments in these fields
11 They learn sociological, cultural and aesthetic approaches in electronic, digital media and film X
Activities Number Period Total Workload
Class Hours 14 2 28
Working Hours out of Class 4 5 20
Presentation 1 5 5
Midterm Examinations (including preparation) 1 5 5
Final Examinations (including preparation) 1 8 8
Total Workload 66
Total Workload / 25 2,64
Credits ECTS 3
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